Looking for an Intermediate Leisure Consultant for Travel Company in Durban

Education, experience and knowledge:
Matric
Relevant travel qualifications
Fare and ticketing basic course
Amadeus – full course
Minimum 3-5 years as Senior Travel Consultant
Excellent product knowledge
Excellent geographical knowledge
Fares course successfully completed
Knowledge of inter-airline policies and endorsement procedures
Understanding and ability to interpret, explain and follow fare rules
Full understanding of BSP
Fully conversant with preferred partners frequent flyer programmes
Full understanding of forex
Full understanding of insurance
Full understanding and use of fare finder/best fare on the day
Full understanding and use of Amadeus
Full understanding and use of SAM
Full understanding and use of CRM
Ability to distinguish a misquote by an airline or colleague

Ensure that all relevant details are obtained from clients and security checks completed
Create all the necessary entries in Amadeus avoiding any fictitious information
Process client requests by conducting all required reservations
Build relationships with clients to ensure repeat business
Book air travel with various airlines bearing in mind our company’s relationship with preferred carriers
Book car hire using preferred suppliers wherever possible
Book hotel accommodation and travel packages, also remembering to use preferred partners
Provide clients with information with regard to travel
Insurance
Manage and control your own queue in Amadeus
Arrange collection and delivery of travel documentation
Provide clients with travel itineraries
Arrange visas on request and provide relevant information
Follow-up on e-mail enquiries
Prepare and process quote requests