A Company in Montague Gardens Cape Town is URGENTLY looking for a Internal Sale Consultant.

DUTIES:
Assist customers with price/availability enquiries, check stock (physical count if necessary).
Process Sales Orders, issue Delivery Notes and ensure that goods are invoiced once P.O.D has been received.
Issue Internal Workshop Instructions for modification orders.
with Suppliers on prices / delivery of modifications / rewinds etc. and be responsible for all associated documentation and follow up until supply and invoicing to customer.
Ensure that the customer’s credit facilities are approved and assist in resolving and payment queries.
Every effort must be made to provide the product or service required by the customer and alternatives must be offered whenever applicable.

QUOTATIONS:
Prepare written quotations, including cost calculations, data sheets and drawings.
Ensure timeous submission of quotations to customers and follow up independently or in liaison with responsible representative.
Pass all documentation relating to special products ex factory on Projects Group for further processing.

TECHNICAL SUPPORT:
Create and keep up to date a set of master technical files.

STOCK ADMINISTRATION:
Ensure that stock levels are maintained and feedback to be give weekly to your manager.
Assist with preparing stock orders.
Expedite delivery from the factory.

GENERAL:
Perform any other reasonable duties assigned to you, as and when required to ensure the smooth operation of the company.
All staff is required to service customers promptly and courteously and to ensure that all calls are returned, that queries are speedily answered and that all commitments are timeously fulfilled.

REQUIREMENTS:
Computer literacy – good general computer knowledge and experience as well as Windows, MS Word, and Excel. (SYSPRO is an advantage).
A keen sense of urgency and a willingness to learn additional job related skills.
Must be able to read, write, speak and understand the English language.
Valid driver's license is an advantage.
Excellent people, communication, and organisational details.
Ability to provide excellent customer service.
Must possess the ability to make independent decisions when circumstances warrant.
Must have patience, tact, a cheerful disposition and enthusiasm as well as the willingness to handle difficult situations.