An exciting opportunity has arisen for a suitably qualified IT Business Analyst ( SAP LE or FI) for a large FMCG company based in Durban . The individual will work with the business to identity, design and specify applications solutions that meet the business requirements and to facilitate the implementation of identified solutions utilising recognised project management methodologies.

Minimum Requirements

• BCom/BTech Supply Chain/Information Technology/Finance
• 3- 5 years within the FMCG or Information Technology environment
• SAP WM/FI experience
• Demonstrated success in managing projects relating to superior performance and continuous improvement

Duties and Responsibilities

 SAP End-User Support:

• Assist end users to resolve SAP LE (with focus on WM) And or SAP FI related issues across the company
• Resolve calls logged on service management system within agreed SLA.
• Work in conjunction with learning team and super users to deliver and where required conduct end user training on existing and new System functionality.
• Conduct user assessments with the business users following training or as required
• Analyse reports on user knowledge and skills gaps provided by the learning team to identify training needs.
• Work in conjunction with the learning department to roll out ongoing end user training as required.

System Opportunity Identification:

• Support the Applications Manager and the Business in identifying IT application solutions to address key Business requirements within Logistics Execution and Warehouse Management And or FI.
• Quantify savings and efficiencies related to these opportunities and draw up Business Case documentation for submission to the Application Manager.
• Application Development, Enhancement and Implementation:
• Serve as a liaison between the Business and technical consultants to ensure the implementation of identified system enhancements for Warehouse Management And or FI.
• Review and analyse technical specification documents prior to sign off by the Applications Manager and handover to developer(s).
• Execute on small Business projects requiring IT systems implementation.
• Plan for project-related hardware and software requirements by liaising on an on-going basis with the infrastructure team and external software supplier(s).
• Compile and store project documentation (including business process flow charts, technical specifications, end user training material and project plans).
• Provide post-implementation support to all end-users.

SAP User Profile Maintenance:

• Communicate with authorisations team to assist with creation and maintenance of user profiles in SAP in keeping with risk and audit standards.
• Authorise user access for new and existing users via the User Authorisation Request (UAR) workflow.

System Auditing

• Conduct regular system compliance audits for the WM and or FI module.
• Report on system non-compliance by users to the Applications Manager.
• Identify and highlight business risk to the Applications Manager as a result of non-compliance.
• Recommend compensating controls to the Applications Manager.

Technical Expertise

• Provide ongoing advice and support on best practice to ensure continuous improvement within Business systems and applications.
• Develop specialist knowledge of the SAP LE (focus on WM) module, identify opportunities to deliver best value solutions and make recommendations to the Applications Manager.
• Teamwork and Self-Management:
• Take ownership and accountability for tasks and activities and demonstrate effective self-management in terms of planning and prioritising, and self-development.
• Follow through to ensure that quality and productivity standards of work are consistently and accurately maintained.
• Inform relevant parties in the event of tasks or deadlines not met, the potential risks thereof and provide appropriate resolution.
• Support and drive the business core values.
• Demonstrate willingness to help others and “go the extra mile” to meet team targets and objectives.