IT Business Application Support - Boksburg Verfied

R 20 000 to 26 000 per month Boksburg, Gauteng Boksburg, Gauteng more than 14 days ago 28-08-2014 9:57:16 AM
25-09-2014 9:57:16 AM
Main Purpose
To provide effective and efficient IT support to the business with respect to approved business applications and business processes that meet the business operational requirements.

KPA
IT Project / Process management - To participate and contribute to IT projects and support business processes
Assist with the development of training material
Security management – Maintain and ensure up to date change management documentation and general computer controls
2nd tier support – Process/ technical support at tier levels1 – 2 to end users
IT Policy – Maintain IT policies
Duties and Responsibilities

IT Project / Process Management
Change Management
Business Support
Training
IT Policy
General Duties
Participate and ensure successful completion of Disaster Recovery Testing
Monitor and action task requests from users on Global Helpdesk
Ensure integrity reports are distributed and filed monthly
Assist with Atlas business reporting
Ensure that sales are posted on a daily basis
Perform daily system checks
Support the barcoding application DcLink

Job Requirements
National Diploma/B-Tech Degree or B-Com in Information System or Business management
Minimum of three years’ experience preferably in a manufacturing environment
Team player with a positive attitude that embraces’ change
Willingness to work extra hours to meet deadlines