Position Purpose Supervise and mature the architecture component of the ERP & Analytics portfolio within the IT function of the organisation

This will include providing leadership in:

• Design ERP & Analytics architectures;
• Implement ERP & Analytics architectures
• Design breakthrough customer interfaces accessible anywhere, anytime and on any-platform;
• Execute the strategy of anywhere, anytime information & analytics
• Engage and collaborate with all stakeholders to derive customer needs and solutions
• Drive ERP & Analytics governance

Principal Accountabilities

In addition to following organisation’s policies and procedures, principal accountabilities include, but are not limited to:

The Organisation ERP & Analytics Architecture

• Design, implement and maintain ERP & Analytics architecture
• Design, implement and maintain anywhere, anytime, any-platform ERP & Analytics interfaces
• Constantly engineer or re-engineer ERP & Analytics processes and interfaces
• Make recommendations around best practice business intelligence and ERP, tools and software

Business Analysis and Analytics

• Constantly engage with and extrapolate user needs
• Design and implement ERP & Analytics interfaces to service the customer needs
• Derive and execute ERP & Analytics strategies

Project and Innovation Management

• Manage key and high-level ERP & Analytics projects
• Drive innovation within the ERP & Analytics function by introducing, enhancing and implementing predictive analytics; new version releases of SAP; business performance management; benchmarking; complex event processing, mobile; web technologies
• Drive the ERP & Analytics portfolio to a goal standard and a leadership position
• Design, enhance and implement data mining and data warehouse best practices (10%)
• Define and manage ERP & Analytics Governance through policy and procedure formulation and implementation (5%)
• Interact with and manage strategic relationships with vendors. This will encompass building and sustaining relationships with strategic vendors and partners; and deriving, executing and managing SLAs (5%)

Working Relationships and Partnering

360 Partnering with Owner Operators; Store Staff; the various business functions within the South African market; Global IT; Regional IT; UAE Business; Store Technology Vendors; and the IT Team

The following profile indicates the expected leadership behaviours at the leadership level appropriate for this job

Leadership Level “Leading Others” – Consultant/Supervisor, Manager

The following profile indicates the expected leadership behaviours at the leadership level appropriate for this job

Communicates Effectively and Candidly

• Express complex ideas and positions in a clear, concise and timely manner
• Listen and ask clarifying questions to understand others' point of view and identify issues
• Communicate in a way that demonstrates respect for individual differences
• Encourage others to express their views openly, even if they are contrary to the majority viewpoint

 Put the Customer First

• Anticipate customer concerns and takes initiative to proactively resolve issues
• Solicit feedback proactively to identify ways to improve service or products
• Ensure direct reports (or projects and initiatives, if in an individual contributor role) are focused on meeting customer needs

Lead Change and Innovation

• Investigate and adopt best practices from both within and outside of the organisation
• Adapt both quickly and resourcefully to shifting priorities
• Help others adapt in the face of resistance
• Challenge past assumptions to ensure that processes and outcomes are continuously improved
• Generate innovative approaches to own work

Build and Leverage Talent

• Actively seeks out opportunities to coach and develop others
• Identify and take action to resolve performance problems of direct reports and/or members of team (if in an individual contributor role)
• Make hiring and promotion decisions and/or recommendations (if in an individual contributor role) based on people's capabilities and business needs
• Celebrate and/or rewards the significant achievements of others
• Help team members recognise the business value of a diverse workforce

Plan and Act Strategically

• Direct others by clarifying the broader purpose and mission of their work.
• Demonstrate understanding of how own group's performance impacts the overall business
• Create strategies to balance day-to-day activities with long-range business plans
• Develop and monitor plans for executing projects on time and within budget
• Consider industry, market, and other internal and external business factors when making decisions
• Apply a global perspective to their work

Achieve Through Teamwork

• Invite and build upon the diverse ideas and input of others
• Embrace team decisions, even when they differ from own position
• Recognise the contributions and uniqueness of each individual on the team
• Encourage people to draw on others’ diverse strengths and experience to work together effectively, within and across teams
• Address and resolve conflict directly and constructively, focusing on issues and facts rather than people

Lead Through Influence

• Find ways to incorporate others' best thinking into solutions
• Build diverse networks throughout the organization to enhance personal influence
• Develop and present a compelling case for change to gain commitment from others
• Assert own position with confidence and enthusiasm
• Work with others to identify barriers and potential solutions

Execute for Results

• Set high performance standards with clear expectations for self and others.
• Monitor progress of others and redirects efforts when goals change, are not met, or are no longer relevant
• Identify action steps needed to accomplish team or work group objectives.
• Use metrics and data to anticipate and address issues so that progress towards goals is not disrupted
• Put in extra effort and work to accomplish critical or difficult tasks
• Remove obstacles to accomplishing goals
• Identify resources needed to accomplish objectives
• Uphold all of the companies Standards of Business Conduct

Requirements: -

• Adapt to changing priorities  
• 10 years IT Experience
• 5 Years Managerial Experience
• Business Intelligence Architecture
• SAP (Finance/HR/Supply Chain Modules) ERP Architecture Experience
• Database (Warehouse and Relational) Experience
• ERP and Business Intelligence Project Management Experience

Ref: JHB000113/LM