Our client, currently one of the largest Adventure Tour Companies in Africa is seeking a IT Help Desk / Junior Systems administrator to join their dynamic and vibrant team in the Cape Town CBD/ Somerset West Office.

Duties will include (but not limited) to:

Providing helpdesk support, problem resolution and systems troubleshooting
Ensuring systems uptime and availability
Identifying and suggesting possible improvements on procedures
Determining the best solution based on the issue and details provided by employees
Following-up on outstanding requests and ensuring timely resolution
Supporting audio and video equipment
Performing adhoc duties when required
Supporting users of Mac OS X, Microsoft Windows
TCP/IP, Routers, WAPs, Wireless, and other networking
Providing user training for basic hardware and software use
Documenting and recommending policies and procedures
Strong problem solving and organizational skills
Assisting other administrators in maintaining standard software and server configurations
Monitoring and Notification operations
Systems Monitoring
Providing user training for basic hardware and software use
Documenting and recommending policies and procedures

Minimum Requirements:

Matric
+- 2 years relevant experience
Relevant Tertiary qualification
Fully bilingual in English & Afrikaans
Computer hardware and operating systems
Own reliable transport
Tourism Industry Experience hugely advantageous
A+, N+, Security+, Server +
MCSA, CCNA, Linux+

Salary of Offer: R 10 000 – R 12 000 p/m (depending on experience) + Provident Fund + occupational healthcare program for everyday Dr’s expenses