Join this leading nationally based company as an IT Helpdesk Consultant. Bring along your strong IT skills coupled with your ability to explain technically and give your career a boost. Excellent opportunity for your career growth!

Qualification:
Relevant IT Support qualification

Skills & Experience:
Minimum 2 years contact centre based IT Support experience

Job Description:
Understanding relevant policies, processes and procedures
Understanding, capturing, resolving and escalating queries
Providing prompt feedback to queries
Providing subject matter expertise to the Account Team regarding:
Technical / end user issues
User acceptance tests conducted

Join this leading nationally based company as an IT Helpdesk Consultant. Bring along your strong IT skills coupled with your ability to explain technically and give your career a boost. Excellent opportunity for your career growth!