GENERAL DESCRIPTION:
Manages the company's information systems, including computer and data processing, telephony
and communications systems, Internet and other data transfer systems, data security, and data
backup and storage systems. Maintains or coordinates the company’s information management
system including computer hardware and software, LAN, WAN, internet gateway, telephone,
transcription and other communications systems. Maintains proper security of all data, securing
systems from unauthorized internal or external access. Provides or coordinates all data systems
hardware and software maintenance, repairs and upgrades, including fax machines, photo
copiers, printers, telephones. Maintains a working knowledge of all information systems
software and provides support and training to staff. Analyses system needs and
recommends hardware and software upgrades to the CEO and participates in developing RFP’s.

MINIMUM QUALIFICATIONS:
? College degree in related field preferred; minimum high school graduate with technical or
advanced experience and coursework a must.
Minimum of five years current experience in information systems (I/S) and telephony
management, including an in-depth knowledge of Personal Computer networking, LAN, WAN
and ERP & Cloud Based systems, general operations; working knowledge of network administration, word processing, spread
sheet, data base, internet, e-mail and operating systems.
Working knowledge of telephone system operations, routers and communication lines.
Demonstrated well-developed written and oral communication skills.
Demonstrated ability to provide training and support to I/S users.
Ability to assess information system needs, to generate system development plan, and to
recommend selection of appropriate hardware and software.
Ability to manage multiple tasks and provide emergency support.
Ability to exercise good judgment in evaluating situations and making decisions.
Ability to use tact and sensitivity to timing in personal transactions.
Previous experience in operation of office machinery: Personal Computer, copier, FAX, postage
machine, printers, phone switchboards and other auxiliary computer equipment.
Must be up to date with the latest technologies.

JOB RESPONSIBILITIES:
? Designs, specifies, configures, installs and maintains LAN, WAN and hardware, software
and telecommunications systems to assure timely, secure and reliable processing of data as
required by the company.
? Maintains network file servers, PC workstations, printers, routers, switches, modems, cabling
and Internet communications devices to assure timely, secure and reliable access to the company's data as required by all locations and all authorized users.
? Maintains and upgrades network and application software as needed.
? Develops and implements policies and procedures related to network hardware and
Job Description
Information Systems Manager
Software acquisition, use, support, security, and backup.
? Establishes and maintains network users, user environments, directories, and security.
? Responds to the needs and questions of network users concerning their access to
resources on the network and the operation of various software applications.
? Trains users on software and equipment usage.
? Responsible for the daily maintenance, testing, and safeguarding of network and other PC
data file backup media and proper storage.
? Develops and communicates standards for use, operations, and security of network,
personal computers, and data.
? Communicates with other departments to report and resolve hardware, software and
operations problems.
? Consults with other department managers to develop system solutions consistent with
organizational strategies and objectives.
? Responsible for installation, maintenance and staff training of telephone, e-mail, transcription
and voice mail systems.
? Provides in-house administration of the telephone system, coordinating maintenance and
support with outside vendors as needed.
? Establishes and maintains extensions and users, including adds, moves and deletes, user
system software.
? Maintains or coordinates maintenance of system hardware.
? Establishes and coordinates external communications systems, including telephone and
cable lines.
? Provides training and support to users as needed.
? Responsible for ongoing repair and maintenance off all data processing equipment, including
photo copiers, fax machines, scanners, and postage meters.
? Responsible for the secure maintenance and timely retrieval of all stored data, including
electronic, paper or other media.
? Develops and produces computer based reports to support administrative and clinical decision making
and external/internal reporting. Develop and maintain data bases as requested.
? Assists CEO with development of information system plans, recommendation
for selection of hardware and software applications, and maintenance of system, researching
and evaluating new technologies and assisting with contract negotiations.
? Other duties as assigned.

JOB ACCOUNTABILITIES:
? Maintain the company's information systems to provide maximum reliability and processing speed,
while safeguarding data and providing access to data according to approved user profiles.
? Maintain Internet and e-mail access 24 hours a day, 7 days a week, based on provider
availability.
? Maintain telephone and voice-mail systems to provide efficient internal and external
communications.
? Maintains working knowledge of application software to provide timely and comprehensive
support to system users.
? Provide coordination of facilities issues as requested.
? Provide reports on available data in data files as requested.
? Perform other duties as assigned.

MUST HAVES:
Own Transport essential
Working experience on SQL, Azzure, Google, Payroll systems