IT Operational and Infrastructure Manager R75000 – Bryanston

A dynamic Multinational company is looking to employ an IT Operational and Infrastructure Manager. The team comprises of IT support professionals who are obsessed with getting the job done and providing practical, value driven solutions for their clients.
The successful candidate will be expected to engage with clients on a senior strategic level as well as being responsible for day to day IT operations. They will be expected to influence and drive the technical aspects of the customers IT strategy, technology architecture and deliver “bang for buck” in terms of new projects and initiatives.
Skills, Qualifications and Experience requirements:
• Relevant Degree/Diploma coupled with Technical Qualifications such as MCSE, CCNA/CCNP, CISSP
• Minimum 8-10 yrs Operational Management experience in an IT environment
• Excellent analytical and technical skills
• Strong Leadership capabilities and Senior management experience
• Solution design skills across multiple platforms
• A solid understanding of working with customers to provide IT solutions
• Hardware System Architecture and Design, hardware configuration, operating systems & strong firewalling (Sonicwall and linux) and security knowledge with hands on experience.
• Solid understanding of TCP/IP networking and security protocols and environments
• Solid experience of Windows Active Directory environments and group polices
• Strong hands on experience with Cloud hosted servers e.g. Gsuite, Amazon AWS, Microsoft Azure
• Good understanding and experience of Linux and cPanel environments.
• Solid experience and understanding of Web hosting.
• Good understanding and experience with redundant systems eg. Backups, UPS, Generators, High availability Firewalls, WAN failover.
• Good knowledge and hands on experience of mobile operating systems like IOS and Android
• Excellent troubleshooting skills
• Affinity for structured business process
• Ability to write and present coherently
• Ability to work in a high pressure, deadline driven environment
• Ability to work overtime and standby when needed.
• Must be a quick learner
• Must have excellent attention to detail

Key Job Outputs:
• Ensuring IT Operations run effectively at all sites
• Maintaining high service delivery standards through measurement and effective management
• Solution design, costing and presentation to executive level staff.
• IT team management
• Liaison with senior managers on technical service delivery and projects
• Management of infrastructure and hosted environments
• Adherence to SLA measurements for system uptime and stability
• Active role in enterprise wide technology deployments and business solutions
• Disaster Recovery and information security solutions across all sites.
• Cloud migration solutions and rollout
• Enterprise level LAN and WAN design, rollout and support
• Licensing and optimisation
• Management of end to end SLA driven user support and technical teams
• Business and solutions development