R18 000 - R20 000 per month. The range of security technologies used by customers typically includes network firewalls, VPN, IPS, secure web gateways, secure e-mail gateways, anti-virus, encryption and user authentication.

Specific responsibilities:
System monitoring and alert response.
System health checks and reporting.
Telephonic and e-mail support to customers.
Remote access or on-site troubleshooting.
Remote or on-site system administration and configuration.

Minimum qualification:
Grade 12 certificate.
Tertiary/industry qualifications that include IT systems and networking related courses.

Minimum experience:
3 years uninterrupted employment.

Minimum skills and other attributes:
Working knowledge of TCP/IP networking and Internet protocols.
Working knowledge of both Windows and Unix/Linux
Experience with supporting networking devices.
Good English communication skills (both written and verbal)
Systematic approach (i.e.: good problem solving skills)
Keen attention to detail.
Positive and vibrant.

Desirable qualification/s and experience:
Security related qualifications an advantage.
Experience as a network service provider support engineer (e.g. ISP support engineer) an advantage.
Experience with anti-virus, firewalls and/or other security technologies an advantage.
Strong knowledge of Unix/Linux an advantage.