IT Support Manager - Johannesburg
Salary Negotiable
Johannesburg, Gauteng
Johannesburg,
Gauteng
more than 14 days ago
23-08-2016 6:53:23 AM
20-09-2016 6:53:23 AM
Manage Support Staff:
•Set tasks and timeframes for staff and ensure that all tasks are completed timeously and efficiently
•Attend to all HR related staff functions i.e. leave applications, IR, recruitment and selection of staff
•Continuously coach and motivate staff
Manage support infrastructure nationally:
•Pro-actively maintain Head Office building equipment I.e. generator, UPS etc.
•Maintain personal computers and IT equipment
•Ensure hardware and software are up to date and functioning optimally
•Assess support infrastructure current and future needs and plan accordingly
Stock Take and Procurement:
•Ensure all stock inventory processed and documented
•Perform monthly stock takes with minimal variances
•Procure stock according to company procedure
Meet IT Support Service Level Agreements:
•Oversee staff and incoming jobs
•Prioritise accordingly to meet customer satisfaction standards
•Plan and organise daily activities to ensure tasks are completed in time
Requirements:
•Grade 12 senior Certificate
•Microsoft Certificated qualification
•Relevant IT Management qualification
•IT Management Degree / Diploma
•Drivers Licence
•Valid Passport
•Clear criminal record
•Previous Supervisor / Management role 3 years min
•Stock and inventory experience 3 years min
•Networking experience 3 years min
•Linux System Support