IT Support Specialist - Cape Town Verfied

Salary Negotiable Cape Town, Western Cape Cape Town, Western Cape more than 14 days ago 14-05-2015 7:10:56 PM
11-06-2015 7:10:56 PM
IT Support Specialist

This role supports the smooth running of the production applications and infrastructure
Supports the running of the production applications
Provides 24 X 7 first-line standby / support for the production environments
Creates temporary fixes within systems to achieve SLA’s
Pro-actively monitors the production environment
Responsible for capacity monitoring
Provides technical advice and consultation to the business
Implements cost saving / optimisation initiatives
Participates in systems handover process
Acquires and applies knowledge of business processes, procedures, policies and practices
Participates in software and/or hardware upgrades

Requirements:
Relevant IT qualification
4 years technical support experience
Sound platform knowledge (Wintel and Desktop environments)
Solid understanding of Desktop Environments across multiple desktop Operating systems
Good understanding of backend infrastructure supporting the desktop environments
Active Directory

Location: Southern Suburbs
Duration: 12month contract
Remuneration: Rate based on experience/qualification

SA Citizenship or permanent residency essential.
If you have not had any response in two weeks, please consider your application unsuccessful.