IT Support Technician - Cape Town
Salary Negotiable
Cape Town, Western Cape
Cape Town,
Western Cape
more than 14 days ago
21-11-2014 12:34:17 PM
19-12-2014 12:34:17 PM
IT Support Technician
We are looking for a focused, self-motivated and dynamic individual to join our IT team.
Duties:
• Installing, Configuring, Maintaining and Troubleshooting of user workstations on company LAN
• Format and Reload of user machines, ensuring all user data is backed up and secured before format.
• Front Line Desktop Support via Telephone or Servicedesk initiated requests.
• Troubleshoot problems over phone or via remote desktop technologies.
• Company Server Infrastructure monitoring and proper escalation of alerts.
• Follow-up on all unresolved calls, with feedback being provided back to client.
Skills required:
• Knowledge and experience on Windows 7 and Office 2007
• Ability to diagnose and fix Hardware / Software problems
• Exposure and knowledge of Printers, Networks, WI-FI, Bluetooth, Hard-drives, VGA cards, Network cards , Sound cards
• Ability to install, configure and replace computer components•
Other requirements:
• Formal relevant qualification preferred / currently studying towards
• A+ and N+ or relevant Microsoft qualification will be an advantage
• Customer focused and team player•
Personal Competencies:
• Pro-active, organised and strong personal drive
• Excellent communication and interpersonal skills
• Sound organisational and time-management skills
• High stress tolerance
Please Attach CV in MS Word format