TITLE
It-Support Technician

REPORTS TO
Cornel Van Der Vyver

JOB SUMMARY
We are looking for motivated, diligent and enthusiastic mid to senior level IT Technician that will excel under pressure. Under supervision of the department manager, the candidate will perform work on general hardware, software and the systems network.
This will include basic system installations, hardware upgrades, network installations, software installations and support. The candidate will need to adapt to the requirements of the position as the companies needs change.

Key responsibilities and accountabilities

? General Client PC setup and support (Windows, Email, Office, Skype, company applications)
? Hardware (PCs, Laptops, Printers, mobile devices, peripherals and industry related hardware)
? Software (Internal software applications, Server and desktop operation system)
? Responsible for the fast and accurate troubleshooting of reported faults.
? Networks (Dell Sonicwall, Managed switches, point to point networking & Ubiquity devices)
? Good knowledge TCP/IP, Port Forwarding
? Voip PBX (Installation, support, configuration and maintenance)
? Server management and maintenance (AD, DHCP, Group policies, Exchange)
? Backups (Veeam Backup & Replication)
? Security (ESET, spam control, Biometric access & Paradox alarm system)
? Maintaining up to date Antivirus levels on all machines.
? Liaising & meeting with external suppliers of IT services.
? Budget planning
? Keep the company asset register up to date
? Ensure all software is licensed, recorded and up to date
? Purchasing of IT Equipment and software in line with agreed budgets.
? Producing reports for senior managers.
? Must have own transport

Closing date: 21st of January 2019