Airline Consultants - Cape Town Verfied

R 160k - 190k per annum Cape Town, Western Cape Cape Town, Western Cape more than 14 days ago 06-12-2015 2:43:43 PM
03-01-2016 2:43:43 PM
Do you want to take your Italian-speaking communication skills to the next level?
This position would suit someone who enjoys having conversations with international customers of Italian-decent, while providing simply brilliant customer service.

Our Client, a specialist contact-centre with offices situated in Cape Town, currently has open positions for Italian-speaking Airline Consultants.

Main duties would include:
• Providing customer support for incoming queries from customers in Italian and English
• Communicating with customers to ensure understanding of products/ services
• Resolving customer's complaints by determining the cause of the problem
• Clarifying, explaining and advising the best solutions to customer's issues

Minimum Requirements:
• Fluent in Italian and English (verbal and written skills)
• An ability to work 40 hours per week with rotational weekends (Operating hours: Monday - Friday between 08h00 - 20h00; Saturday and Sundays between 08h00 - 17h45)

Why should you apply?
• This Client pays you for attending training
• Internationally-recognised technical training of 6 weeks is provided
• Over and above your salary, this Client rewards you with a retention bonus of R30 000 for every 12 months of service
• Provident fund
• Optional Medical Aid
• Free parking
• Beautiful offices situated in central Cape Town, close to all amenities

Salary: R160 000 per year, CTC with a potential of earning up to R190 000 per year.