Fiji is full of wonderful adventures and beautiful scenery. From scuba diving to surfing to kayaking in your free time, who wouldn’t want to grab this opportunity? It also offers a lot of exciting job opportunities such as the Italian speaking Junior Concierge Assistant. You will be the first to meet the customers so the first impression of the hotel depends on your friendliness and efficiency.
The ideal candidate will be a smart and trustworthy individual able to provide customers with a warm greeting and handle all incoming requests. In addition, you will be responsible to protect the hotel and its residents by monitoring who comes in and out of our premises.

Your key job responsibilities as Italian speaking Junior Concierge Assistant in Fiji, will include:

- Welcome customers upon entrance and confirm reservations
- Act as the point of reference for guests who need assistance or information and attend to their wishes and requirements
- Understand customer’s needs and provide them with personalized solutions by suggesting activities and facilities provided by the hotel
- Acquire extensive knowledge of the premises and the nearby venues and businesses to make the most suitable recommendations
- Arrange events, excursions, transportation etc. upon request from hotel residents
- Answer the phone and make reservations, take and distribute messages or mail and redirect calls
- Respond to complaints and find the appropriate solution

Requirements for this Italian speaking Junior Concierge Assistant job in Fiji:

- Fluent in Italian and English
- Proven experience as concierge; experience in customer service or relevant role is an advantage
- Excellent communication skills
- Polite and confident with a great deal of patience
- Ability in multitasking and time-management
- High school diploma; degree in hotel management or relevant field will be a plus
- Aptitude in resolving issues with a customer-focused orientation

If you are fluent in Italian and meet the above requirements for this Italian speaking Junior Concierge Assistant job in Fiji, make sure you get in touch today! Send your CV today!