Our client in the very spontaneous city Cape Town, South Africa which offers breathtakingly beautiful scenery, amazing wildlife and diverse people is looking for an Italian speaking Technical Support Representative. Your main duty will be to provide technical support to customers and to solve all technical queries that might arise. This opportunity offers amazing benefits and a family type of working environment. See if you qualify to apply for this job!

Your key job responsibilities as the Italian speaking Technical Support Representative in Cape Town, South Africa will include:

- Provides answers to clients by identifying problems; researching answers; guiding client through corrective steps
- Improves client references by writing and maintaining documentation
- Participates in development of client training programs by identifying learning issues; recommending instructional language
- Accommodates client disabilities by recommending devices and techniques
- Avoids legal challenges by monitoring compliance with service agreements
- Improves system performance by identifying problems; recommending changes
- Updates job knowledge by participating in educational opportunities; maintaining personal networks
- Accomplishes information systems and organization mission by completing related results as needed

Requirements for this Italian speaking Technical Support Representative job in Cape Town, South Africa:

- Fluent in Italian and English
- Problem Solving skills
- LAN Knowledge
- Help Desk Experience
- Excellent Verbal Communication skills
- Operating Systems
- Quality Focus