A leading IT Infrastructure Management company is looking for 6 Junior IT Engineers / Operators in MIDRAND. This will be for someone who has just finished a relevant IT degree or diploma and looking to build their CV with some great experience. 1-2 years' basic experience in the IT environment required.

KEY PERFORMANCE AREAS

Compilation of advanced reports.

Analysis and interpretation of information from management systems to identify areas of possible improvement and risk.

Plan and perform special investigations based on customer requirements.

Technical training and support of customers on management systems and/or areas of specialization.

Provide consultation on the use of “Information about IT” to improve or optimize IT environments.

Monitoring and configuration of business impact and other composite relationships

Advanced identification, analysis and resolution of technical problems.

Independent completion of tasks, presentation of reports and making recommendations to clients.

Shares knowledge with colleagues.

COMPETENCIES

Previous experience 1-2 year, as NOC Agent and/or IT Helpdesk Operator

Relevant IT degree or National Diploma

High degree of aptitude in the IT environment

Passion for technology

Entrepreneurial initiative (self-starter)

Excellent client relationship building skills

Strong customer service orientation

Attention to detail

Good analytical, problem solving and report writing skills

Presentation & communication skills

Strong team orientation

PLEASE NOTE BACKGROUND CHECKS WILL BE CONDUCTED

Apply online or apply directly to apply(at)pillango(dot)co(dot)za

Ref: PTA002224/JB