Category:
Gaming
Job Title: Junior Banqueting Coordinator

Location: Cape Town

Application Closing Date: 28/11/2014
Key Duties & Responsibilities: To ensure that the agreed budgeted targets are achieved or exceeded.
To ensure that the food and beverage costs are maintained at their agreed levels and that the correct profit margins are achieved
To ensure a prompt, courteous response and follow up to all enquiries
To ensure that once a booking is confirmed, all details and requirements are noted, using a check list, so that nothing is omitted
To liaise with the client in advance and confirm exact number of attendees for function
To ensure that entertainment has been booked as per specific client requirements
To ensure that duty rosters are compiled, ensuring adequate staffing levels, including casual labour staff
To ensure coordinating, setup & running of the function as per client specification
To ensure manager visibility at all times for the duration of the function
To ensure correct information is forwarded to accounts department for billing purposes.
To ensure that staff adhere to the proper dress code
To ensure effective briefing of all staff including casual staff before the function commences.
To ensure function is a success and ensure customer satisfaction
Efficient sales and marketing of the banqueting venues and product
Generate sales in line with set monthly targets as set out in line with National Targets
Establishes, develops and maintains business relationships with current and prospective clients
Do presentations for existing and prospective clients
Research sources for developing prospective customers and seek information to determine their potential.
Manage clients expectations
Maintain, manage and build the customer database
Monitor and follow up on client feedback
Provide feedback to Senior management via daily reports on sales enquiries/ sales secured & prospective client
Co-ordinate meetings with action plans and set clear deadlines
Innovation through industry knowledge and liaise with Heads of Department
Keep abreast of market trends and industry knowledge
Keep open channels of communication amongst coordinators especially when handing over new clients
Keep track of current & outstanding accounts
Seek networking opportunities and interaction to attract prospective clients

Requirements :
Skills, Experience & Educational Matric qualification
Hospitality experience - (3 years)
Management experience – Ability to lead & manage
Excellent communication Skills
Strong Leadership skills - Self- motivated & disciplined
High attention to detail
Strong analytical skills, decision making, problem solving & results driven individual
An excellent command of the English language
Computer literacy–MS Office Applications (Word, Excel, PowerPoint, Outlook)