Junior Claims Consultant - Centurion

Overall purpose of the position:
The Claims Consultant is responsible for coordinating and overseeing, managing and negotiating the settlement of the claim. The Consultant is accountable for finalising the claim end-to-end.

Job Specifications:
• Register claims and appoint assessors
• Process recovery and third-party claims
• Manage claims in terms of claims SLA
• Make decision regarding merit - indemnify or not
• Negotiate settlement
• Manage the salvage process (motor & non-motor salvage)
• Detection of fraud and management of fraudulent indicators
• Keep the operational system updated
• Provide thorough and timeous feedback to the relevant parties
• Complaints resolution

Qualifications & Experience:
• Matric
• NQF Level 4 - Full qualification (Short-term insurance) as set by regulation
• Regulatory Exam Level 1 Successfully completed
• A minimum of five (5) years´ claims handling experience (both commercial & personal lines)
• DOFA confirmation from FSB
• Ski system experience (Genasys system) will be an advantage


Skills/Competencies:
• Good Verbal and Written Communication Skills
• Systems Skills and knowledge (Excel, Genasys & Various Internal Systems)
• Negotiation Skills
• Client Service Driven
• Results & Detail Orientated
• Interpersonal Skills
• Team player
• Good Time Management Skills (Planning and Organising)
• High Stress Tolerance & Resilience
• Analytical ability (reasoning & questioning)

PSG’s commitment to transform and embrace diversity is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce.
In achieving our employment equity goals, we give preference to applicants from designated groups and we encourage people with disability to apply.

Fax your CV to 0864835000
or

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