Position Overview: The Debtors Clerk ensures that all the customer’s account records are updated and that all outstanding accounts are recovered.

Job Responsibilities:

• Obtain bank statements on a daily basis
• Ensure that all allocations are done daily as per the bank statement
• Maintain all allocations on customer accounts including credit notes
• Ensure that each sales representative receives their age analysis daily
• Manage cashbook posting entries daily and ensure that all bank queries are resolved immediately
• Communicate with sales representatives to recover outstanding accounts
• Assess client accounts for queries and resolve the same day
• Allocate interest to relevant accounts
• Attend to all customer queries within the same day
• Maintain customer account records, example credit limits and contact details
• Process new credit applications timeously, ensuring that all supporting documents are included and that all documents are completed in full.
• Opening of new accounts on system
• Ensure clients receive their welcome letter once account has been opened
• Compare our credit limits on the system with credit insurers’ credit limits every second week
• Liaise with Credit Insurers with regard to new credit applications
• Overview cash accounts daily and ensure that all funds are received within cash account terms
• General administration duties such as filing and updating of spreadsheets


Job Requirements:
• Excellent knowledge of Microsoft Excel, Word and Outlook
• Excellent communication skills
• General knowledge of basic accounting, for example calculating VAT, discount and interest
• Demonstrate the ability for higher thinking