POSITION: JUNIOR EDUCATOR: WELLNESS – CONSUMER BRANDS
REPORTS TO: EDUCATION MANAGER: WELLNESS – CONSUMER BRANDS
LOCATION: BRYANSTON – HEAD OFFICE

JOB OBJECTIVE
• Be a subject matter expert, product and therapeutic class lead
• Implement the approved education strategy ensuring product expertise, education and training across different functional areas within Consumer Brands
• Assist the Education Manager in developing, maintaining, co-ordinating and delivering product and therapeutic class knowledge training and education to local, outlying and global partners
• Influence sales and brand awareness positively through education

JOB DESCRIPTION
• Ensure prepared, structured and professional deliverance and facilitation of training material and education with the outcome of increased sales
• Assist with and execute training content and programs including classes, workshops, conferences, seminars, modules and education events, where relevant
• Use creativity and linear thinking to improve education delivery, communication and administration
• Assist with reviewing training material, education tools, articles, newsletters, reports, assessments and presentations where required
• Research and monitor health trends and market knowledge to tie in with the education strategy and curriculum development
• Collaborate with cross functional teams (Marketing, Sales, Regulatory, Research and Development, etc.) to elevate the level of product knowledge and therapeutic class expertise within Consumer Brands
• Assist the Education Manager to facilitate the education and training for the Consumer Brands retail sales force and detail sales team providing product guidance and mentorship
• Act as a resource for the sales force by actively participating in routine field days – 1 to 2 days per week will be spent in the field with sales representatives
• Empower local and global partners (educators, distributors, key customers, retail entities, professionals, consumers etc) with product knowledge, education and training when required
• Compile and review various reports and training feedback to assess training effectiveness
• Develop and implement the annual training calendar together with the Head of Training and Education by liaising with local and global partners (educators, distributors, key customers, retail entities, professionals, internal sales force, etc)
• Provide product knowledge and support to the Consumer Brands Customer Services with regards to queries relating to health, protocols and product assistance

QUALIFICATIONS AND KNOWLEDGE REQUIRED
• Minimum 3 years’ experience in healthcare
• Minimum of 1 formal healthcare qualification in either Beauty Therapy, Skincare, Allopathic Medicine or Health Supplements is preferable
• Knowledge of the South African Complementary, Skincare, Allopathic and Health Supplements regulations is recommended
• Strong presentation skills with an ability to facilitate both live and virtual training classes/workshops
• Must be able to work with multiple cross functional teams with a demonstrated ability to communicate clearly and professionally
• Must be able and willing to travel and spend time away from home