Junior IT Helpdesk Technician - Pretoria Verfied

R 8,000 per month Pretoria, Gauteng Pretoria, Gauteng more than 14 days ago 01-02-2017 3:58:54 PM
01-03-2017 3:58:54 PM
Job Title: Junior IT Helpdesk Technician
Salary: R6, 000 – R8, 000 (Negotiable on experience)
Area: Centurion

Description: A well-established Company is looking for a Full time IT Technician to join their professional team

Vacancy Requirements:
• Experience supporting Windows desktop operating systems required.
• Basic Linux knowledge
• Working knowledge of mikrotik / cisco / quintum routers
• Willingness and ability to take calls after hours and on weekends required.
• Knowledge of Infrastructure technologies, such as Active Directory, LANs, TCPIP, VPN's
• Knowledge of networks and network cabling preferred
Vacancy Responsibilities:
• Troubleshoot and resolve end-user hardware, operating system, and software related problems.
• Troubleshoot and resolve basic network and server access problems for end users.
• Troubleshoot and resolve issues with voice VoIP Services and Solutions
• Resolve tier 1 issues, i.e. reset passwords, how to access network resources like printers, web applications, general issues with PC's, laptops, network connectivity, and peripherals. This may involve walking the end-user through steps over the phone to help answer their question and/or using remote technologies to shadow them.

Experience:
• At least 1 years of experience providing desktop support in an enterprise environment
Note: Requirements are not negotiable and only shortlisted candidates best suited for the position will be contacted.