*** Junior IT Support Specialist ***

Top Manufacturing firm seeks Junior IT Support Specialist. Provide IT Technical Support.

Non-Negotiables (We will check):

* General Knack for IT Infrastructure Support and Maintenance
* Desktop Software Support
* Server Software Support and Configuration
* Hardware - Desktops, Servers, Networking
* Calm Analytical Person
* Service Orientated Character
* 2 years IT Support
* 2 years Desktop Software
* 2 years Server Software
* 2 years Hardware/Networking - Desktop and Servers

What the person must be able to do:

This role is in the Manufacturing sector. All duties would take place in this context.

* Incident Response within SLAs
* Technical Support on Windows, Office, ERP, Hardware, Servers, Databases, Networks
* Updating ITIL Documentation adn Asset Registers
* Address Production Orientated IT Issues
* Proactive IT Maintenance, patches, upgrades, security

Key Job Deliverables:

* Ensure support takes place within SLA
* Perform Proactive Maintenance and Uptime Maximisation
* Ensure Accurate Asset Tracking and Logging

Background work experience:

* 2 years IT Support
* 2 years Desktop Software
* 2 years Server Software
* 2 years Hardware/Networking - Desktop and Servers
* A+, N+, Security+, MCSE, MCITP etc...
* General Knack for IT Infrastructure Support and Maintenance
* Ability to perform full IT support function including support, fault finding, configuration
* Windows, Office, ERP Front-ends
* Windows Server, ERP, Networking
* Desktops, Servers, Networking
* Advantageous: Specific Experience in Manufacturing IT systems

Personality Summary:

* High Analytical - Strong with analysis, metrics, data and fact based decision making.
* Moderate Administrative - Good with procedures, processes and best practices.
* Adv: Moderate Driver - Ambitious, Results Orientated Go-getter. Self-Starter. Makes things happen.

Benefits of this Role:

* Independent Work Culture
* Leading firm
* Leading multi-national firm

Reports to: IT Manager
Location: Rosslyn, Pretoria

Salary: Market Related. In the Range of R 120K to R 144K per annum. Highly exceptional more senior candidates may be considered.

Type: Permanent
Start: ASAP
Reference: j466