A High School, based in Durbanville Cape Town is looking for a suitably qualified candidate to fill this newly created role. To provide desktop and technical support to the educators and administrative staff under the supervision of the IT Manager

Responsibilities:
Assistant to the IT Manager Provide software support to teaching and administration staff
Maintain computer equipment and peripherals as requested
Keep a log of all technical faults
Liaise with external suppliers regarding repairs of equipment under warranty or maintenance contract
Assist with updating/upgrading of hardware
Resolve incidents with printers, copiers, and scanners IT Asset Management
Assistant to the IT Manager Provide software support to teaching and administration staff
Ordering of ink cartridges and toners
Classroom support to teachers during e-Learning sessions using tablets
Performing Ad-hoc Duties including but not limited to equipment maintenance
Daily checks on CCTV system, fault reporting to IT Manager
Experience with Google Apps and Google Classroom an advantage

Skills Required:
Good technical analytical and problem-solving skills
Basic network troubleshooting ability
Knowledge of the Windows operating system
Knowledge of Microsoft Office suite to be able to provide desktop support
Technical skills:
- Basic hardware repair skills
- Basic software troubleshooting skills
Knowledge of school admin systems - advantageous

Competencies required:
Independent and creative out the box thinker
Ability to operate independently
Strong relationship orientation
Ability to plan & prioritize tasks
Ability to communicate well in English (both written and spoken)
Ability to problem solve and solution driven
Patient and tolerant individual
Ability to work under pressure
Ability to travel locally

Qualifications
Matric
A+ or MTA (Microsoft Technology Associate) qualification - Or similar
Advantage any Microsoft Windows and Office certification/experience
Advantage: Knowledge of school admin systems

Experience
1 – 2 years’ work experience in a similar field

Application instructions
Applicants must provide a relevant up to date CV.
You must include experience, skills, abilities, and any other additional information which you think would be useful in this job.
Also, include all proof of relevant qualifications

CLOSING DATE FOR APPLICATIONS: Friday, 7 July 2017