Junior Sales and Support Specialist - Sandton Verfied

R 15000 per month Sandton, Gauteng Sandton, Gauteng more than 14 days ago 29-04-2016 8:47:50 AM
27-05-2016 8:47:50 AM

Salary
• Basic of R15000 per month with a R5000 commission based on sales performance
• Assessment of work is done on a monthly basis based on general performance within the role

Location
• Digital Matter embedded (DME) is based in Bryanston Johannesburg just off the William Nicol off ramp
• DME has an office there where the candidate will be working closely with the design engineers in the business

Job Duties
• Product Sales (Primary duties)
o The candidate will be trained on the product line
o The candidate will be required to generate a strategy and list of prospective clients and then contact these prospective clients
o The candidate will be required to visit the clients and demonstrate the products
o Answering of sales queries which come in via email and calls to the office
o Writing of proposals and following up with customers
o Gathering further customer requirements and discussing with design engineers.
o Gathering of marketing material, and assisting with marketing strategy based on feedback in the field.

• Technical Support
o Answering of support phone calls as well as email support for DME products
o Following up on support calls, and resolving technical issues with clients
o Reporting to engineers and management on a daily basis on call statistics
o The candidate will be trained on all products, but must have medium to advance knowledge of how to resolve general technical problems in Microsoft technologies
o Some telesales

• Testing (Secondary duty)
o Assisting on support and operational duties in relating to orders and product support

• Operations (Other duties)
o When required the candidate may be asked to assist in dispatch of orders
o Although not the primary duty, the candidate will be called upon during busy times, or as a temporary replacement from time to time

Type of person
• Young bright person
• Needs to be proficient in Windows OS, Microsoft Office etc, and must be able to provide support to windows operating systems
• Excellent communicator, who must be passionate about sales and must be able to provide support to windows operating systems
• Must have a driver’s license and reliable vehicle
o The company will assist with travel expenses
• Previous IT support experience as advantage
Qualifications
• Ideally a business/marketing /sales diploma/ technicon/college diploma
• If not qualified the candidate must illustrate that they have experience in the described duties, or a passion to learn quickly.