Junior Server Technician - Cape Town Verfied

Salary Negotiable Cape Town, Western Cape Cape Town, Western Cape more than 14 days ago 06-03-2017 3:34:57 PM
03-04-2017 3:34:57 PM
Job Information

The incumbent will form part of the technical division based at our offices in Montague Gardens and will report to the Technical Team Leader.

The incumbent will provide day-to-day support within the IT Infrastructure Operations environment, with the primary focus on taking control of the workshop workbench and managing our Client’s Desktop and Network Infrastructures. This role encapsulates troubleshooting both hardware and software related issues and requires the incumbent to take ownership, to deliver, to maintain, to manage and to support our Client’s IT Systems.

The incumbent will be responsible for, but not limited to:

· Taking full responsibility and ownership of the workshop.

· Performing daily system and backup checks.

· Performing regular tests to confirm optimal working condition of implemented configurations.

· Performing tasks and functions according to company processes and procedures.

· Working within a team environment and contribute to the team’s success.

· Interacting with various levels of staff members to aid in resolution of issues.

· Interacting with customers in a regular and professional manner.

· Research and development of new technologies and personal development.

Core Competencies required:

· End user support.

· Remote and onsite support.

· Ability to communicate on all levels.

· Actively respond to incidents and requests.

· To be innovative and open to ideas.

· To be an excellent team player.

· Looking for a challenge.

· Willingness to learn new technologies.

· Documentation of Client configuration and setup.

· Contributing to the knowledge base on a daily basis.

· Excellent organizational skills and neat of habit.

· Problem solver and logical thinker.

· Ability to work under pressure and to multi task.

Experience and Qualifications:

· 1 Year experience in the IT sector.

· Familiar with the various Server roles, focusing on, but not limited to;

o Active Directory

o Group Policies

o DNS

o DHCP

o RDS

o WSUS

1 year experience on End user/Desktop support;

o MS Office 2010/2013/2016.

o Windows 7/10 Installation, updating, upgrading, optimization and support.

o General 3rd party business application support.

o Understanding of TCP/IP.

o 1 year experience on Network Infrastructure

o Firewall management. (Cyberoam/Juniper/Fortigate) – Advantageous

o Modems, Switches & Routers. (Mikrotik/HP/Cisco/Netgear) – Advantageous

o Wireless Access Points. (Ruckus/Ubiquity/Aruba) – Advantageous

Matric

· MCITP Enterprise Admin on Server 2008 or MCSA/MCSE on Server 2012 or studying towards.

· Driver’s Licence, Reliable transport

Job Type: Full-time

Required education:
Diploma/Certificate
Required experience:
IT sector: 1 year