Am Immigration company in Sandton wishes to employ a key accounts administrator. The incumbent will be responsible for monitoring and providing feedback to the client,on all Immigration matters.

Minimum requirements
Grade 12
Computer literate (Excel, Word, Outlook, Powerpoint)
Excellent communication skills in English and Chinese(verbal and written)
At least 3 years experience in a customer services industry
Must have excellent administration skills

Responsibilities
Handle all client related queries
Constant communication with the clients
Ability to solve problems and make recommendations on service related issues
Ensure regular follow up with service providers
Ability to meet the clients expectation ,from an SLA perspective