Key Accounts Manager - EA01
Area: Jeffrey’s Bay
Salary: Negotiable
Must have Matric
Must have Driver’s license
6 Years Sales experience of which 3 years involvement with Key Accounts Management in a business-to-business environment
Mining/Construction/Industrial experience an advantage
Rental Industry knowledge an advantage
Sales and Marketing Degree (IMM)/Diploma will be advantage
Working in a CRM environment an advantage
Duties:
Execute the annual Key Account Sales plan
Develop and maintain Long Term Contract rental
Develop and maintain “Service Level Agreements”
Forecast Key Account stock requirements
Deliver Turnover in line with or in excess of the Key Accounts Budget
Convert key prospects who have strategic importance or offer valuable business potential
Maximise strategic potential within the Key Accounts by utilizing National Service Network
Implement National and Regional Key Account Customer pricing and service level strategies
Manage the customer relationships in an appropriate manner relative to their status
Ensure credit management criteria of the business is adhered to
Build strong customer relationships with the Key Accounts
Oversee call cycles to ensure Key Accounts receive premium customer service
Monitor customer satisfaction
Drive product and service expansion opportunities
Identify opposition threats and implement strategy to neutralize
Generate monthly reports regarding the performance of Key Accounts
Gather and distribute strategic account information to relevant managers
Including Strategic account sites for management via Sales manager and his Sales Consultants and/ or Service Manager and his field service technicians
Including Key account administration requirements for the Commercial Manager
Keep in regular contact with the Sales Consultants to ensure service levels are received