• Work creatively to find solutions and develop opportunities.
• Adhere to the sales reporting methodology and consistently track and report all activity to produce a weekly sales funnel report.
• Create and share presentations that best describe Client solutions
• Account Manager must create and maintain a proposal database and be able to effectively communicate clearly, both in writing and verbally, within the organization, and externally with customers.
• Assist with prospecting and new client implementations.
• Maintaining high level relationships with existing clients.
• Participating in key strategic meetings.
• Negotiate and present renewals.
• Generate sales through additional services and growth of existing client relationships if needed.
• Possess a strong knowledge of all services offered by Client
• Creating and providing supporting materials for daily client maintenance.
• Management of all activities and information in support of assigned accounts.
• Collect and distribute information in an accurate and timely manner.
• Communicate client needs with internal support staff.
• Keep apprised of industry and technology product changes that impact customers.
• Maintain positive working relationships with all departments.
• Must be willing to travel (possibly overnight) as well as periodic meetings and workloads outside of standard business hours.
• Present a professional appearance and have the ability to commute to and from client locations..
• Must consistently display a strong customer service attitude in working with internal and external clients, always striving to deliver an outstanding customer experience.
• Proven ability to handle multiple projects and meet deadlines.
• Good judgment with the ability to make timely and sound decisions.
• Creative, flexible, and innovative TEAM PLAYER.
• Excellent time management skills.

Personal Attributes
• Ability to set and manage priorities judiciously.
• Excellent written and oral communication skills.
• Excellent interpersonal skills.
• Ability to articulate ideas to both technical and non-technical audiences.
• Exceptionally self-motivated and directed.
• Keen attention to detail.
• Superior analytical, evaluative, and problem-solving abilities.
• Exceptional service orientation.
• Ability to motivate in a team-oriented, collaborative environment.

• Knowledge & Experience
• Demonstrated ability to envision and implement solution that meets consumer needs or solve business problems.services, deployment and administration.
• Experience in Internet Service Provider (ISP) environment.
• An added advantage in understanding Layer 1 and Layer 2 environment.
• Ability to discern user requirements and develop specifications.
• Exposure to business theory, business process development, governance processes, management, budgeting, and administrative operations.