o Accurate daily cash-up’s – ensure reconciliations of cash are done daily and accurately
o Dealing with any customer queries relating to the coffee shop
o Stock management including daily, weekly and monthly purchases
o Ensuring compliance to the appropriate health and safety regulations regarding the food industry
o Equipment maintenance
o Preparation of large orders
o Ensure daily reports are done timeously and accurately

KNOWLEDGE, SKILLS AND ABILITIES:
Attention to detail with good organizational capabilities.
Ability to prioritize with good time management skills.
Excellent communication skills
Basic Computer knowledge
Good self-discipline
Hard working
Willingness to learn
Resourceful, innovative, and creative
Ability to work extra hours as needed

QUALIFICATIONS AND EXPERIENCE:
1 – 2 years customer service experience

Education Level: Grade 10 – Grade 12