Labour Relations Case Manager Officer
Remuneration: negotiable Negotiable depending on experience
Location: Hillcrest
Education level: Degree
Job level: Mid/Senior
Own transport required: Yes
Type: Permanent

Job description
Our client requires the services of a highly motivated individual as a national case management officer: legal services in Hillcrest, Kwazulu-Natal

Applications are invited for the position of national case management officer: legal services. The national case management officer will be situated in the Legal Services Department, National Office Hillcrest, Kwazulu-Natal.

Qualifications
A Degree/Diploma in Labour Relations, or a Grade 12 certificate; plus
Three to five years experience in a legal and labour or case management related environment.
Extensive dispute resolution experience will be a strong recommendation.

Key responsibilities/competencies
Coordinate all legal/dispute related matters for/on behalf of the Union;
Attend to all legal aspects including CCMA, bargaining councils, labour court and any other dispute resolution forum;
Liaise with various attorneys nationally in consultation with the manager: legal services;
Attend attorney consultations with members where required;
Representing and assisting members in terms of grievances, unfair labour practices and unfair dismissals disputes.
Provide members with high quality service and advice relating to their employment and legal matters;
Ensuring the protection of members’ rights at all times;
Ability to work independently and with minimum supervision.
Ability to cope with a demanding workload and considerable travel, which include at night and over weekends.
Experience and knowledge in negotiating skills.
Provide assistance and guidance to provinces in relation to case handling, and by utilising the Resource Centre;
Coordinate and monitor provincial and national case logs (registers);
Managing the organising and facilitating of various unions meetings.
Compiling accurate records and reports of cases and meetings of the union.
Ensuring constitutional compliance of all structures of the union in terms of the Hospersa Constitution.

Requirements of the successful candidate:
Valid driver’s licence and own car essential.
Computer literate.
Sound knowledge of the Labour Relations Act and other labour related legislation.
Good verbal and writing skills.
Public sector knowledge and proven case management skills will be a strong recommendation.

This is an itinerant post and the successful applicant will be expected to regularly sleep out.
A twelve (12) month probationary period will apply.