JOB ROLE:
A Laundry Manager is responsible for running the laundry departments’ day to day operations and also to deliver an excellent guest experience while managing stock ordering and supplier relationships. Additional responsibilities include, up-keeping training, performance evaluations, scheduling and supervising the personnel within the department.

JOB SPECIFICATIONS:
• Excellent communication and organizational skills with strong interpersonal and problem solving abilities. Highly responsible, reliable and also ability to work cohesively with fellow colleagues.
• High school education or equivalent education required.
• Two to three years of experience managing entry-level employees.
• Minimum two years housekeeping/laundry management experience in hotel industry.

JOB DESCRIPTION:
• Developing and putting into operation the current system and technical advancement in the field of Laundry operations (Par levels / Linen dates Etc.)
• Formulating washing formula for stained loads.
• Ensuring the washing of linen and uniform as per standard.
• Maintenance and upkeep of all laundry equipment.
• Co-ordinating with the Maintenance Department about their routine maintenance of the equipment.
• Develop new methods for increasing laundry efficiency.
• Coordinate with the maintenance team for outstanding repairs of machinery.
• Overall controlling and supervision of the Department.
• Training and coordination with supporting Departments.
• Record and monitor laundry cost.
• Make reports and recommendations when required.
• Oversee the laundry equipment preventive maintenance program.
• Approve distribution of linen to guestrooms and F&B areas.
• Direct all Laundry staff.
• Approve the Laundry staff duty roster.
• Organizing training for the staff.
• Experience in team management.
• Should be familiar with computers and hotel applications.
• To ensure the uniform room manages all uniforms given to them.
• Provide other duties and services as assigned by the Executive Housekeeper.
• Conduct weekly departmental meetings with supervisors.