Purpose of the job
To manage the design and implementation of new and existing solutions and the impact of
these solutions on operations of all network and external disciplines in a dynamic fast-paced
environment.

Key Responsibility Areas
Oversee the design ,planning and implementation of all services and solutions relating to the
network routing architecture. Oversee the management of the bandwidth and network traffic
trends at client network sites. Network Infrastructure services Preparation.Network
Management and Administration. Adress complex Network and UC incident escalations.
Management of staff.

Qualifications and Experience
Qualifications: National Diploma/degree in IT related field and/or equivalent (NQF Level and
Credits). Experience: 7 - 8 years practical experience in the respective field which should
include: 3- 5 years Management experience in an IT environment.

Technical Competencies Description
knowledge of: Organizational Awareness: Advance Network Infrastructure; IT and
Government Industry; IT Products and Services. In depth Knowledge of: Advance Telephony
principles; Advance Incident Restoration and network principles ; Advance Internet, switching
and routing Layer protocols, services and standards; Computer and network principles ; MultiProtocol
Label Switching (MPLS); Virtual Private Network (VPN); Service Level Agreement (SLA)
reporting; Implementing complex, multisite voice deployments; Unified Communications
service offerings Quality of Service; Multivendor IP Telephony principles; Advanced Networking
knowledge and experience; Advanced WAN and Gateway planning and design knowledge and
experience. A solid understanding of: Network Management, design and troubleshooting;
MPLS VPN technologies and configurations; IP Telephony Cabling Principles; Troubleshooting
WAN Technologies; Advanced voice, video, Routing, switching and protocols; Quality of service
Hosted PBX concepts; Fixed Mobile Convergence; LAN Principles; Multi-Protocol Label;
Switching; (MPLS); Technical: Advance Proficiency in routing and switching technologies Voice
over IP – Line Side and Gateway side; IP Telephony architecture and implementation;
Configuration of Quality of Service; BGP, OSPF, IS-IS; Understanding of Communications
protocols such as H323 / SIP / MGCP / SCCP; Video, Voice and Web Conferencing; Multivendor
Unified Communications applications integration; Technical Leadership; ITIL; Fault,
configuration, accounting performance and security management; Excellent Project
Management Skills; Communication skills; Verbal communication; Writing skills; Reading
skills Interpersonal Skills; Enabling self and others; Questioning; Mentoring others. SelfManagement
Skills Initiative; Integrity; Self-Actualization. Intellectual Skills; Information
Scanning; Lateral Thinking; Judgement; Learning; Organizing

Closing date: 1 July 2016