One of the leading "big four" financial services providers in South Africa, with a massive footprint is currently seeking the services of a Learning Consultant with 3 to 5 years Learning and Development experience and 2 to 3 years experience in facilitation.
Description
Role Purpose:
Responsible for the end to end process of learning management, including defining, designing, delivering, driving, deploying and documenting learning interventions in partnership with Line and aligned to business and talent requirements in a business unit
Responsibilities
Analyse, record and measure impact based on defined outcomes and success criteria post the learning intervention. Prepare management reports and compliance reports to report return on investment. Use information as input to define process where relevant. Manage the certification process
Comply with governance in terms of legislative and audit requirements. Ensure alignment QMS and governance model
Consults with relevant stakeholders to understand business requirements. Identify collaboration opportunities, IT integration points, value add and expected behaviours, performance drivers and results
Contract with business on proposed solution and define accountabilities
Engage with the relevant stakeholders to ensure context support and desired behavioural change
Place support structures in place and assess workplace application. Reinforce learning experience with a focus on business and assist employee and line manager with alignment to relevant people practices
Specify program outcomes (including expected results and application for performance improvement), conduct research, define learning experience including workplace application, draft curriculum and course design (internal/outsourced) and create learning content, calculate cost, allocate resources, develop marketing and communication plans
Provide continuous support to learner, manager and facilitator. Engage with the learner’s manager and elicit feedback. Check in on program progress and goal alignment and ensure acquisition of competence
Drive learning transfer
Facilitate learning and development solutions across the 6 D’s Methodology ( Define, Design, Deliver, Drive, Deploy, Document) through the most appropriate method (in-classroom training, e-learning, on the job training and self-study)
Ensure alignment of training spend to key business strategic imperatives in accordance with the talent management strategy
Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME’s, centre of excellence, learning and development community and senior management
Manage development to increase competencies of self
Prepare lesson plans, tools and applications to support the learners
Co-ordinate the relevant logistics to execute the intervention
Facilitate the program and drive for active learning
Deliver the program with measurable impact
Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutions
Qualifications and Experience
Degree and ETDP Certification
2 to 3 Years’ experience in facilitation
3 to 5 years Learning and Development experience

If you don’t meet the above requirement please DON’T submit your CV!
Information displayed above not limited to advertisement.

Please consider your application as unsuccessful if you have not received a response within 14 days of submitting your application.