Legal And Compliance Administrator
Legal Administrator (Insurance)
Assist in managing the legal and compliance risk across the different licenses
Client relationship management (internal and external)
Reporting to the Legal and Compliance Specialist who in turn reports to the Head of Operations
Liaison with all internal and external service providers

Team focused
Policy wording and Communication templates
Assist with maintaining of all policy documentation:
Master policies
Policy schedules
Policy endorsements
Review communication templates and disclosures:
Internal and external communication i.e. letters, fact sheets
Disclosure documents to ensure compliance with relevant legislation
Utilise the Communication Framework and Purple Connexion
Maintain the complaints register across the business (including outsourced partners)
Liaising with relevant parties to resolve complaints
Assist with the reporting on claims
Coordinate the ex-gratia process
Assist with the recording of ex-gratia claims
Assist with the reporting on ex-gratia claims
Liaising effectively with all internal clients (Legal, Compliance, Forensics, Internal Audit, etc.)
Liaising effectively with all external clients (policyholders, insurers, outsourced partners, intermediaries)
Attend meetings with various stakeholders
Accurate filing and record keeping
Ad-hoc projects and general business assistance
Maintain acceptable level of competence through on-going training
Assist with training on relevant legal and compliance matters
Assist with sharing legal and compliance information to the business

LLB Degree (preferable) or similar tertiary qualification, otherwise in their third year of studying towards an LLB
Good understanding of financial industry specifically insurance
Microsoft IT Skills, i.e. Outlook, Excel and Word are mandatory at an advanced level, PowerPoint advantageous