OUTPUTS

• System Support Engineer role on Media Asset Management System
• Operating Systems
• Database administration
• Application Support
• Development
• Optimization
• Monitoring systems
• Storage Management, GPFS, TSM, Tape-library, Ingest/playout servers, EMC SAN
• Projects
• System /software Updates
• API Application programmable interface
• Networking
• Escalation
• Configuration management.
• Testing/ staging
• Security
• MAM Infrastructure Support: hardware, software
• Automation of work-flows
• Support Technical Lead in dealing with RT Priorities
• Monitor transfers of material
• Monitor Ingest activities from a MAM Administration perspective
• Digital Library Management
• Ensure on time delivery of digital material for play out
• Ensure digital file integrity
• Monitor and manage storage resource
• Diagnose and remedy Second and Third level problems
• Respond to user requests as requested from Frontend Support
• Provide Support to MAM Admin Front-end support fault escalation
• Follow through of issues with suppliers and technical department with Manager
• Working shifts that cover 24/7 on a standby basis
• Provide technical input to MAM business planning
• Testing of scripts/bug fixes in Staging,

COMPETENCIES

Functional Knowledge

• Linux support and maintenance with shell scripting (Compulsory)
• Good understanding of SQL (Compulsory)
• Knowledge of the broadcast value chain (advantageous)
• Systems Analysis
• Project implementation
• IBM DB2 administration
• Tivoli Storage Manager administration
• Support of Enterprise hardware (Servers, SAN/DAS/NAS, Tape libraries)
• Support IBM 358X series LTOX Tape Storage Systems
• Network configuration fault finding and support(TCP/IP, DNS, Routing, FTP, HTTP, LDAP, NFS, NTP, SMB, etc)
• Clustered Filesystem (GPFS/GFS/etc)
• Basic Perl programming
• Good understanding of the Ardendo MAM system (Advantageous)

MINIMUM REQUIREMENTS

• Minimum diploma/degree in Computer Sciences, IT or related.
• 4 years’ experience in Linux coding and scripting

Behavioural competencies

Personal capabilities which are critical to the production of quality outputs are:
• Action Oriented
• Comfort Around Higher Management
• Customer Focus
• Functional/Technical Skills
• Interpersonal Savvy
• Perseverance
• Planning
• Priority Setting
• Problem Solving
• Drive for Results
• Standing Alone
• Technical Learning
• Time Management
• Flexibility
• Work effectively as part of team as well as individual