Looking for Front Office Duty Manager for Lodge. Position will start as 3 month contract with review. Interviews will be conducted in Polokwane.

Experience:
Minimum of 2 – 4 years in a Front Office Supervisory position in 4-5-star establishments
Must have Grade 12 and be computer literate. Proficient on the Opera System. Strong leadership
and communication skills (Written and oral)
Resilient and flexible.
Must be able to work under pressure. Excellent sales and customer skills – able to develop and
maintain relationships with clients and increase corporate business.
Polite, friendly person that can think on their feet.
Well-spoken and well-presented individual. Strong administration skills

Duties:
Answer and direct telephone calls.
Assist with queries and guests complaints. Make reservations, adjustments to reservations.
Process payments and compile invoices of guests stay.
Daily reporting and handovers
Do guest check ins and guest check outs