AA21194 - A 4* 38 roomed Lodge - Busy Operation situated in Mpumalanga.Qualifications: Hospitality Diploma or tertiary qualification in Hotel Management. Computer Literate – Pastel / Micros / Opera Property management system / Microsoft Office. An understanding of budget control and financial management. HR functions and implementations. Experience in managing a team effectively. English speaking, fluent in written and spoken English. Driver’s License essential. Duties will include the following: Running all operational aspects of the lodge in conjunction with HODs. HR aspects of running a hospitality sector operation. Operational staffing. Training and mentoring of all HOD’s. Health and Safety. Stock takes and overseeing month end operational stock counts. EXPERIENCE: Previous work experience of at least 2 years in a general management position within a hotel or lodge operation Relationship management with suppliers and trade Reservation and front office administration Working in a lodge environment previously Recruitment of Staff HR functions of the lodge Maintain SOP’s throughout the lodge with your HOD’s Weekly and monthly report basis to Owners and Directors Marketing in conjunction with Group marketing team Social Media drives Ensuring the SOP are exceeded and maintained above set standards for the lodge Health and safety Vehicle schedules in conjunction with head ranger Monitoring and mentoring of all HOD to deliver the best standard to our guests. REQUIREMENTS: South African Citizen Fluent in English (read & write) Physically fit, sober habits and in good health Neat & Presentable with a friendly personality Well groomed and good personal hygiene Strong work ethic, ability to work unsupervised, work flexible hours and extended hours. Passionate about conservation in all aspects of wilderness areas Good interpersonal skills Hospitality skills Computer Literate in Microsoft outlook and office, word, excel, Opera, Pastel Deliver the highest service and quality of meals to all guests meeting their varied dietary requirements SKILLS & ABILITITIES: Service orientated Problem solving skills Good communication verbal and written skills with guests and inter departmental relations Good hospitality skills Management and training of a passionate team Work under pressure Bring new ideas to the operation Report to: • Group Operations Director Responsible for Whom: • All lodge departments and HOD’s. The candidate must have the following skills: KNOWLEDGE: Aspects of running a 38 Room 4 Star Hotel or Lodge. Financial Management and cost controls. Trends within the Hotel and Lodge Industry for Food and Beverage. Honest person with high sense of integrity. Excellent organizational and administrative skills. High sense of Responsibility. Excellent communicator and listener. Hands-on-approach. Able to anticipate the team’s needs. Sense of ownership and pride in work Sensitive to and understanding, tolerant of cultural differences Methodical work ethic with a high regard for attention to detail Excellent decision maker. Empathetic and compassionate personality. Self-motivated. Flexible attitude and willing to take on tasks as necessary. Realistic expectations of bush life Well groomed and a good sense of personal hygiene. A sense of fun and understanding of the hospitality way of doing things Microsoft Office. Pastel. Micros POS. Opera. Benefits will include Single Accommodation and Meals provided.