Game Lodge Manager.

Stunning 5* Game Lodge.

Grahamstown - Eastern Cape

Our client is looking for a suitably qualified and experienced Lodge Manager.

The Lodge Manager is responsible for maintaining the smooth operation of a luxury safari lodge.

To provide leadership to staff, maintain lodge facilities and provide a level of hospitality

which meets the company's minimum standards.

Degree in hospitality management or equivalent
Proven working experience in the hospitality field for a minimum of 3 years
Ability to work flexible hours
Outstanding communication skills
Service excellence (Desire to enhance Guest Experience)
Integrity
Problem solving
Empathy
Organisational Skills
Ensure and provide flawless, upscale, professional and high class guest service experiences.

Analyse customer feedback and provide strategic direction to continuously improve overall rating.

Expect and react promptly to guests’ requirements and inquires.

The ability to motivate and inspire yourself and others

Excellent interpersonal skills and communication

Salary R 14 000 including accommodation.