Looking for a Lodge Manager near Hluhluwe

Knowledge and experience:
At least 3 years relevant experience in a 5 star operation
Some form of managerial experience
Company Knowledge
Valid unendorsed SA driver’s license essential
Experience in the service industry especially in dealing with guests and staff
Previous front of house, managerial experience

Meet every guest and ensure they know who is looking after them
Ensuring all organizational requirements around delivering guest experience at Lodge is planned for and executed on a daily basis
Ensure our brand standards are always maintained in all areas that make up the guest experience
Represent the brand in appearance and behaviour
Create an environment where the company culture is fostered
Innovate new ideas and ways to edge the brand and improve
Ensure that our culture of rewarding and recognizing of staff is followed through all levels of the lodge
Ensure that training & development of staff is coordinated
Ensure that controls and systems are in place to ensure the sustainability of the business as well as conserving our resources
Ensure the Hospitality DNA is known by all
Relieve for the General Manager when on leave
Hosting alternative nights
Taking the lead on groups