Manager: Business Control - Johannesburg Verfied

R 50000 per month Johannesburg, Gauteng Johannesburg, Gauteng more than 14 days ago 19-07-2019 7:23:31 AM
13-09-2019 7:23:31 AM
Introduction

Purpose Statement
Responsible for the QA process to assist in attaining the required quality monitoring and achieving set targets.


Requirements
Formal Education
•Matric
•Recognised qualification recognised by the FSCA

Technical/Legal Certification(s)
•RE 5 (Representatives)
•RE 1 (Key Individuals)
•Recognised qualification recognised by FSCA
•Registration as a Key Individual and Representative
•Class of Business (Depending on date on registration as Key Individual in the Industry) (Advantage)
•CPD Points
•Compliance Certificate (Advantage)

Experience
•3 Years’ Experience in Quality Assurance in an Outbound Call Centre Sales Environment (Insurance Industry)
•3 Years’ Call Centre Management experience
•Experience in Long-term Insurance subcategory A & Long-term Insurance subcategory B1-A