Key Performance Areas
Checking in patients at the front desk
Answering the phone
Performs patient scheduling duties, billing, confirm appointments, process mail and input charges as well as high volume telephone interactions
Answer general billing questions while providing excellent customer service to patients.
Scheduling patients for the proper appointment & confirm appointments
Ensures patient register complete and admission packs compiled.
Process mail and input charges
Maintains sufficient stock levels and billing of stock.
Interviewing patients for case histories in advance of appointments
Compiling medical records and charts
Operating computer software and office equipment
Maintaining supplies and appearance for the office
Good accuracy and attention to detail.

Requirements
? A Grade 12 or equivalent qualification.
? Non-smoker
? Prior experience will be an advantage.
? Willingness to work long hours in accordance with the requirements of the Practice.
? Basic knowledge of Microsoft Office. Preferably Healthbridge and/or EMS
? Competence in billing, charging and credit of stock and sound knowledge of stock control principles.
? Must have own reliable transport (non-negotiable)