Key Performance Areas
? Checking in patients at the front desk
? Answering the phone
? Performs patient scheduling duties, billing, confirm appointments, process mail and input charges as well as high volume telephone interactions
? Answer general billing questions while providing excellent customer service to patients.
? Scheduling patients for the proper appointment & confirm appointments
? Ensures patient register complete and admission packs compiled.
? Process mail and input charges
? Maintains sufficient stock levels and billing of stock.
? Interviewing patients for case histories in advance of appointments
? Compiling medical records and charts
? Operating computer software and office equipment
? Transferring lab results to the appropriate clinician
? Maintaining supplies and appearance for the office
? Good accuracy and attention to detail.

Requirements
? A Grade 12 or equivalent qualification.
? Non-smoker
? Prior experience will be an advantage.
? Willingness to work long hours in accordance with the requirements of the Practice.
? Basic knowledge of Microsoft Office. Preferably Healthbridge and/or EMS
? Competence in billing, charging and credit of stock and sound knowledge of stock control principles.
? Own reliable transport (Essential)