Medical Aid Scheme Accounts Executive Sandton
VACANCY
ACCOUNT EXECUTIVE HEALTH SCHEME INDUSTRY
SANDTON
What you're going to do
Front-line external consultation between groups, brokers and Client Health Schemes.
Liaise with Human Resources Executives, Payroll personnel and senior executives and their executives
Ensuring the companies are updated in terms of Medical Schemes Act, Scheme rules and related legislation
Ongoing Member education to groups on all Medical Scheme administered funds.
Assisting online companies with data input and the Web usage
Presentation of schemes to companies
Training of staff in companies
Responsible for problem solving at all levels
Written and verbal communication at both executive and member level
One-on-one problem solving sessions on-site
Assisting with reconciling of billing statements
Management of relationships with brokers to ensure optimal service delivery to broker clients
Relationships with key clients is positive and productive
Relationships with brokers is positive and productive
Queries and problems resolved accurately and timeously
Training needs of clients are identified and addressed
All statements are accurately and timeously reconciled
Wherever possible and appropriate clients are using the on-line reconciliation function
Reports are submitted timeously and are accurate
The year-end process runs smoothly and is facilitated to ensure that clients are fully aware of all changes and options available to them.
You will need:
Grade 12
Tertiary qualification in marketing or related subjects an advantage
4 year experience in the Medical Scheme Administration industry
Code 8 drivers license and own vehicle essential
Experience interacting at a senior level with / in companies an advantage
Experience in corporate relations, Broker relations and customer services essential
FAIS / RE accreditation would be an advantage
Recruitment Process:
Communication will only be with shortlisted candidates
Interview + Assessment/Checks = Final interview
Copies: Word formatted cv + ID + Payslip + Certs
Consultant: ****@*****.***
Ref: CT000562/JS
Recruiter: Placement Partners