Job Description

An exciting opportunity for an MIBI Sr.Analyst has just become available on our brand new campaign based in Century City.

Key responsibilities:
•Design and develop new reports, automate existing reports and build validations for quality checks
•Create, update and maintain existing dashboards
•Process data load requests, enter data, reconcile data conflicts and create data extracts and reports
•Recommend & produce actionable insights and manage the delivery of business cases

Qualifications required:

Essential
•Matric/Grade 12 Certificate
•Advanced Microsoft Excel
•Hold or working towards:
•A certification in MS SQL Server database management or similar
•BPO experience across multiple functions
•Any certification in Visualization

Experience required:
•Minimum 2-years’ experience in MIS reporting
•Minimum 2-years’ experience in Outbound capability (Dialler strategies etc)
•Visualization of Data to support campaigns or clients with actionable insights to support decision making (Qlikview, Tableau, SSRS, Excel, PowerBI)
•Experience with SQL will be beneficial
•Experience in managing and organising large sets of data
•Experience in statistical tools (Minitab, Tableau, SAS, Python, R etc) would be beneficial

Knowledge, skills and attributes:
•Strong presentation capabilities demonstrating the ability to confidently convey a message with conviction
•A strong passion/intellectual curiosity for empirical research and for answering questions with data
•A strong sense of conceptual and visual design and creative problem solving
•Self-managing – proactive and dependency-aware; able to manage self to commitments and deadlines
•Able to manage ambiguity – effectively cope with change; decide and act without having the total picture; comfortably handle risk and uncertainty
•Presentable, Confident, Agile, Adaptable, highly numeric (stresses the importance of attention to detail)
•Thrive in a fast paced, highly stressful environment with a strong commitment to professional service delivery.
•Excellent communication skills
•Presentation, Planning, Organizing, Time management skills and full proficiency in the MS Office suite

An exciting opportunity for a Business Intelligence Manager has just become available on our brand new campaign based in Century City.

Key responsibilities:
•Design and develop new reports, automate existing reports and build validations for quality checks
•Create, update and maintain existing dashboards
•Process data load requests, enter data, reconcile data conflicts and create data extracts and reports
•Recommend & produce actionable insights and manage the delivery of business cases

Qualifications required:

Essential
•Matric/Grade 12 Certificate
•Advanced Microsoft Excel
•Hold or working towards:
•A certification in MS SQL Server database management or similar
•BPO experience across multiple functions
•Any certification in Visualization

Experience required:
•Minimum 2-years’ experience in MIS reporting
•Minimum 2-years’ experience in Outbound capability (Dialler strategies etc)
•Visualization of Data to support campaigns or clients with actionable insights to support decision making (Qlikview, Tableau, SSRS, Excel, PowerBI)
•Experience with SQL will be beneficial
•Experience in managing and organizing large sets of data
•Experience in statistical tools (Minitab, Tableau, SAS, Python, R etc) would be beneficial

Knowledge, skills and attributes:
•Strong presentation capabilities demonstrating the ability to confidently convey a message with conviction
•A strong passion/intellectual curiosity for empirical research and for answering questions with data
•A strong sense of conceptual and visual design and creative problem solving
•Self-managing – proactive and dependency-aware; able to manage self to commitments and deadlines
•Able to manage ambiguity – effectively cope with change; decide and act without having the total picture; comfortably handle risk and uncertainty
•Presentable, Confident, Agile, Adaptable, highly numeric (stresses the importance of attention to detail)
•Thrive in a fast paced, highly stressful environment with a strong commitment to professional service delivery.
•Excellent communication skills
•Presentation, Planning, Organizing, Time management skills and full proficiency in the MS Office suite

Job Type: Full-time