Monitoring Centre Associate - Amanzimtoti Verfied

R 12000 per month Amanzimtoti, Kwazulu-Natal Amanzimtoti, Kwazulu-Natal more than 14 days ago 20-04-2017 4:02:46 PM
18-05-2017 4:02:46 PM
Monitoring Centre Associate (Control Room)

Introduction
Psira registered preferable
Description
Monitor and action emergency and non-emergency signals
Phoning of the premises/clients/key holders
Ensure signals are monitored and processed accurately
Ensure clients are called timeously
Recording all relevant information into activations by means of computer
Record and report all incidents and accidents to the senior on duty
Ensure all relevant administrative work and handled signals are completed
Monitoring and action of vehicles violations
Updating of timesheets
Ensure records are kept and are accurate
Ensure timesheet are accurate and submitted
Ensure all violations are monitored effectively
Report any faults to the appropriate authority on duty
Client Liaison
Telephonic assistance with any problems or complaints
Ensure customer queries are dealt with professionally and in accordance with processes
High Standard of service
Profile
Matric
PSIRA registered (advantageous)
Must be Computer literate
Must be willing to work shifts
Excellent communication skills