Network Engineer - Cape Town Verfied

Salary Negotiable Cape Town, Western Cape Cape Town, Western Cape more than 14 days ago 17-03-2017 9:31:38 AM
14-04-2017 9:31:38 AM
• Maintain and improve customer satisfaction levels
• Ensure monthly SLA metrics for all MSC customers are achieved.

PERSON REQUIREMENTS:

EXPERIENCE:
• Knowledge of Cisco wireless products
• Knowledge or experience of security products/appliances e.g. Cisco ASA, Juniper Firewalls
• Knowledge of Spectrum and other Cisco management tools e.g. Cisco Works LMS/UOM
• Experience with Cisco Nexus Switches
• Experience with Cisco core Routing and Switching platforms
QUALIFICATIONS:
• In possession of or working towards professional qualification e.g. CCNP/Security/DataCentre

ADDITIONAL SKILLS/ATTRIBUTES:
• At least 4 years’ experience in a network environment
• Experience with a Managed Service Provider
• A structured and methodical approach to complex problem determination and solving
• Ability to work in a very busy and highly pressurised environment.
• A detailed and accurate approach to undertaking all duties
• The ability to communicate both verbally and electronically in a clear, professional manner.
• A good listener, with the ability to communicate technical issues and resolutions to people of varying technical levels.
• The ability to work without supervision and to maintain a high level of motivation and productivity
• Able to deal with high impact, high profile incidents, problems and changes
• Client focussed and with customer care / services mindset
• Numerate and literate with an eye for detail
• Ability to work beyond documented processes towards incident resolution
• Professional & diligent
• A team player but able to work independently and be self-motivated
• Enthusiastic, energetic and confident
• Strong PC skills
• Full driving licence