Purpose of the Role:
Reporting to the Organisational Development Manager, this role contributes towards the improving organisational efficiency & effectiveness through identifying, designing and delivering first class essential skills facilitation and training interventions, at individual, team and organisational levels. To provide an advisory/ consultancy function to the business to ensure transfer of learning and optimisation of employee potential in alignment to business strategy.

Duties include, but not limited to:
Training Needs
• Carrying out training needs analyses for all roles responsible for managing or developing people (e.g. Coaches, leads, managers);
• Defining the skill-sets needed to perform people management and development roles;
• Carrying out performance assessments to determine the skills gaps between current and desirable learner skill levels;

Training Design and Development
• Designing essential skill training programmes appropriate to the skills needed;
• Developing an appropriate mix of formal and informal development activities;
• Ensuring the learning environment and resources support learner needs;
• Designing course materials and other documents such as handouts, manuals and exercises;
• Preparing the learning environment and resources, including setting up IT equipment where appropriate;
• Facilitating Learning
• Delivering training programmes in both a formal (e.g. a classroom) or informal (e.g. floor-walking) setting;
• Supporting and coaching learners using learning technologies to deliver skills;

Coaching
• Provide Individual and Group Coaching to Junior and Senior Management in line with their development needs;
• Provide Coaching feedback to Respective Line and HRBP’s as input for succession planning;
• Provide Coaching for Coaches;

Assessments and Evaluation
• Evaluating the effectiveness of training programmes and learning outcomes;
• Liaising with partners (e.g. managers, external course providers, employers, examining bodies) to fulfil the skills needs;

Psychometrics
• Administration and Feedback on Psychometric assessments for groups and individuals
• End-to-End ownership of psychometric practice – tools and ethics
• Career counselling and feedback
• Continuous professional development for self, HR and business
• Training, facilitating and coaching on various assessments
• Analytics and research
• Manage the relationship with the psychometric assessment providers

Training Administration
• Where required, assist business with planning and scheduling of appropriate training;
• Maintaining appropriate records of learner development and resource allocation;

Additional Responsibilities
• Management of specific projects as allocated by local management and/or Head of Organizational Development to respond to the redesign of services

Organizational Development
• All above job specifications should be carried out in support of the drives prevalent within the Organizational Development Framework and be conducive to the development of a shared culture and values within the business;
• Organisational Consulting to HR and business

Essential Criteria:
• HR Business Partner or HR Manager experience with proven transformational skills
• Dynamic facilitation and presentation skills
• Excellent communicator, with both verbal and written communication skills
• Knowledge of legislation and stakeholders that impact on training and development
• Demonstrated skills, knowledge and experience in the Organisational Development and training field

Desirable Criteria:
• Various psychometric assessment accreditations (MBTI, Thomas International and/or other)
• Knowledge of course development and presentation of courses
• Prior Organisational Development experience
• Coaching and Counselling Skills
• Experience in Learning and Development practice

Person Specifications:
• Accountability and Execution
• Integrity
• Organisation and Planning
• Time Management
• Customer Focus