Mimecast Office Management
Graduate Program 2015

Do you love to be at three places at once juggling 10 tasks? If you have a recent qualification in Office Management and are looking for a busy introduction into the world of Facilities and Office Management you need to apply for Mimecast’s 2015 graduate program today!

About Mimecast

Not many people can say that they work for a business that has achieved such staggering year on year growth as well as so many prestigious industry awards which highlight and recognize this growth as well as Mimecast’s stability and forward thinking approach to email. Some of the most recent awards include being listed as the Highest Market Share Growth Archiving Vendor by the world’s leading information technology research and advisory company, Gartner, Messaging Product of the Year for 2012, a ranking of 20th and 7th in the 2012 and 2011 Fastest Growing Technology Company in the UK as well as Microsoft Gold Partner status for the 6th year in a row. We also thought you would like to know that Mimecast appeared on the Tech Track 100 country’s fastest growing technology firms, securing 79th place with a 47% growth–Mimecast has also been listed this year as the 12th largest firm (we have been ranked for four consecutive years now.) With local office presence in Johannesburg, Cape Town, London, Boston, San Francisco, Chicago, Dallas and an office in Melbourne, Mimecast is a truly multinational business with a wide array of opportunities for the right people.

We understand that success is built on our people and therefore we take hiring very seriously. Only people that represent our passion, energy and commitment to the big picture will be considered for a rare spot in this company that is genuinely going somewhere and fast.

To ensure continued accelerated growth we are looking for brilliant graduates to join our super charged team where your energy and commitment will have a direct effect on your personal and professional growth within Mimecast and beyond. To be successful, you need to be excited by the opportunity to practically apply what you have learnt throughout your studies and as well as by the opportunity to continually stretch and learn. Mimecast is not a large corporate with thousands of employees so you will not be ‘a number’, but with that comes greater responsibility and commitment. Be ready to operate at full capacity!

The Mimecast Graduate Program

Commencing in February 2015 and extending 12 months the Mimecast Graduate Program aims to provide young and talented graduates with an opportunity to receive the best start in their careers in one of the most progressive Cloud technology companies in the country.

We are looking for an ambitious, go-getter, who wants to hit the ground running and learn the ins and outs of Office, Facilities, Travel Management and Executive/Personal Assistance. You will be groomed and mentored throughout the program however someone with a can-do attitude and innate ability to solve problems will be the successful candidate.

During the course of the 12 month program you will focus initially on core skills training to develop the personal and professional skills needed to establish yourself within the Mimecast community. Thereafter, you will progress into the relevant division in which you have been appointed, where you will have a dedicated mentor, ready to groom and guide you in your first year of work.

Brief Role Description:

Mimecast prides itself on the highest levels of customer service both externally and to our internal community. Our Office and Facilities Management Team is at the heart of the business leading the way in what great customer service looks like. This is a busy and varied position that encourages interaction with all areas of the business and consequently requires a self-motivated individual who likes to get involved. The below gives a flavour of the position.

Key Responsibilities:

Front of House (Reception) Hospitality:
• Ensuring reception is presentable and welcoming at all times
• Meeting and greeting visitors and clients. Offering refreshments and a car wash service on arrival
• Answering and directing of calls
• Courier parcels
• Opening the boom gate for visitors
• Security check and sign in sheet for visitors
• Meeting room management
• Acceptance of company parcels
• Managing the car wash service and register
• Booking meeting rooms as requested and ensuring Outlook calendar is kept up to date

Office Support:
• Ordering and Management of Daily Office deliveries (lunch, fruit, water etc)
• Sorting and distributing incoming and outgoing post and deliveries
• Stationary Management
• Internal Meeting arrangements and catering
• Assisting all departments with admin tasks as needed to ensure smooth running of the office
• Provide support to the National Travel Manager where required
• Managing and maintaining a relationship with office suppliers
• Setting up for Internal and external events
• Binding visitors book
• Placing most recent magazines and newspapers

Facilities Support:
• Ensuring meeting rooms are kept tidy and presentable throughout the day
• General co-ordination of Facilities with the rest of the team
• Consumables Ordering and Stock Management
• Office Repairs and Maintenance
• Supervision of the Cleaning Staff
• Management of the Cleanliness and Hygiene of the office and kitchens
• Office Security
• Office Key Management
• Staff Recycling Program
• Assisting with Health and Safety procedures
• Adherence to the Facilities Budget and Purchase Order processes

Personal Assistance (PA) to Directors:
• Booking Travel
• Diary/Meeting Management
• Ad hoc PA tasks as required by the Directors

Essential Qualification/s:

The successful candidate must have completed the following in the last 2 years:

• Office Administration Diploma
• Office Management Diploma
• Business Management Diploma

Essential Personal Characteristics:

Our ideal candidate will demonstrate the following skills and attributes:

• Excellent communication skills
• The ability to multi-task and problem solve whilst maintaining flexibility in response to changing requirements
• Excellent time keeping
• Ability to use own judgement & initiative
• Experience of working in a fast paced organisation with ever changing needs
• Recognise that customer satisfaction is a principle measure of our business and our values
• Expect to effect change and take ownership of your responsibilities
• Ability to quickly gain an understanding of systems and processes
• Strong skills in MS Office suite

As a small team we all participate in many ad hoc projects/ task as and when they are required, so a flexible outlook and approach is essential.